Terms of Service — Fashion Online Shop

1. Introduction

Welcome to our online store. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our site. These Terms apply to all visitors, customers, and users of the website.

2. Online Store Terms

• You must be at least 18 years old to make a purchase.

• You may not use our products for any illegal or unauthorised purpose.

• You agree not to transmit any harmful code, malware, or disruptive content.

3. Product Information

We aim to display our products as accurately as possible. However:

• Colours may vary slightly due to screen settings.

• Sizes may vary slightly due to manufacturing differences.

• Natural materials (such as real stones or fur) may have unique variations.

We reserve the right to update product descriptions, pricing, and availability at any time.

4. Pricing & Payments

• All prices are listed in GBP (£).

• Prices may change without notice.

• We accept major payment methods available at checkout.

• Orders are only confirmed once payment is successfully processed.

If a pricing error occurs, we may cancel or adjust the order after notifying you.

5. Shipping & Delivery

• Shipping fees are calculated at checkout based on your location and order weight.

• Delivery times are estimates and may vary due to courier delays or external factors.

• You may be charged a small shipping fee based on the actual delivery cost.

• We are not responsible for delays caused by customs, strikes, or courier issues.

6. Returns & Exchanges

We want you to love your purchase. If you are not satisfied:

• You may request a return or exchange within the timeframe stated in our Return Policy.

• Items must be unused, unworn, and in original packaging.

• Certain items (earrings, sale items, customised pieces) may be non‑returnable for hygiene or final‑sale reasons.

Please refer to our full Return Policy for details.

7. Warranty & Repairs

• All products come with a 6‑month warranty covering manufacturing defects.

• Damage caused by misuse, wear and tear, or accidents is not covered.

• We are still happy to help with repairs even after the 6‑month warranty period; a small service fee may apply depending on the repair required.

8. Order Cancellations

We reserve the right to cancel or refuse any order if:

• The product is out of stock

• Payment cannot be verified

• Fraudulent activity is suspected

• There is an error in pricing or product information

If your order is cancelled, you will be notified and refunded.

9. User Accounts

If you create an account:

• You are responsible for keeping your login details secure.

• You agree to provide accurate and up‑to‑date information.

• We may suspend or terminate accounts that violate our Terms.

10. Intellectual Property

All content on this website — including images, text, logos, and designs — is our property or used with permission. You may not copy, reproduce, or distribute any content without written consent.

11. Prohibited Uses

You may not use the site for:

• Fraudulent or unlawful activities

• Harassment or abusive behaviour

• Uploading harmful code

• Violating intellectual property rights

• Interfering with website functionality

12. Limitation of Liability

We are not liable for:

• Losses caused by misuse of products

• Delays or issues caused by third‑party couriers

• Indirect, incidental, or consequential damages

• Loss of data or profits from using our website

Your use of the site is at your own risk.

13. Privacy

Your personal information is handled according to our Privacy Policy. Please review it to understand how your data is collected and used.

14. Changes to Terms

We may update these Terms of Service at any time. Changes take effect immediately upon posting on the website. Your continued use of the site means you accept the updated Terms.

15. Contact Information

If you have any questions about these Terms, please contact our customer support team at: wjystudio@outlook.com